Cookie Policy
This Cookie Policy explains how our gaming platform uses cookies and similar tracking technologies to enhance your experience whilst navigating our website and utilising our services. We are committed to transparency regarding our data collection practices and compliance with the Privacy and Electronic Communications Regulations 2003 and the General Data Protection Regulation. This policy outlines the types of cookies we employ, their purposes, and your rights regarding cookie management. By accessing and using our platform, you consent to our cookie usage as described herein. Last updated: January 18, 2026.
What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our website. These files contain information about your browsing activities and preferences. Similar tracking technologies include web beacons, pixels, local storage objects, and device identifiers. These technologies enable us to recognise you upon return visits, customise your gaming experience, and gather analytical data about site usage patterns. Unlike traditional cookies, some of these technologies persist across multiple sessions and cannot be easily deleted through standard browser settings. We utilise both first-party cookies, set directly by our domain, and third-party cookies from our trusted partners and service providers. Understanding how these technologies function helps you make informed decisions about your privacy preferences and online security.
Types of Cookies We Use
Our platform deploys various cookie categories, each serving distinct operational and analytical functions. The following table provides comprehensive information regarding cookie classifications, their specific purposes, and typical expiration timeframes:
| Cookie Type | Purpose | Duration | Provider |
|---|---|---|---|
| Essential Cookies | Required for basic website functionality, user authentication, security protocols, and session management | Session to 12 months | First-party |
| Performance Analytics | Measure site traffic, identify popular features, analyse user behaviour patterns, and detect technical issues | 6 to 24 months | Third-party (Google Analytics) |
| Functional Cookies | Remember user preferences, login information, language selections, and previous gaming activities | 3 to 12 months | First-party |
| Marketing Cookies | Enable targeted advertising, track conversion metrics, and measure marketing campaign effectiveness | 3 to 24 months | Third-party (Facebook, Google Ads) |
| Social Media Cookies | Facilitate social media sharing features and integration with external platforms | Session to 12 months | Third-party (Social platforms) |
Essential Operational Functions
Essential cookies are absolutely necessary for our platform’s core operations. These cookies authenticate your identity, maintain secure login sessions, and protect against fraudulent activities. Without essential cookies, features such as account access, fund deposits, withdrawal processing, and game play would be technically impossible. These cookies do not require explicit consent under UK and EU legislation because they perform vital security and operational functions. Essential cookies include session identifiers, CSRF protection tokens, and security certificates. Our platform implements industry-standard encryption protocols to ensure your essential cookie data remains protected from unauthorised access. We never sell essential cookie data to third parties and maintain strict confidentiality regarding sensitive information contained within these cookies. You cannot opt out of essential cookies without severely compromising your ability to use our services effectively.
Managing Your Cookie Preferences
We provide you with comprehensive control over non-essential cookies through our consent management platform. Upon your first visit, you will encounter a cookie banner allowing you to accept, reject, or customise cookie categories. You may withdraw your consent at any time by accessing the cookie settings in your account dashboard. Our platform respects the Do Not Track signal transmitted by your browser, though this does not automatically disable all tracking mechanisms. To modify cookie preferences after initial consent, navigate to Settings, select Privacy and Cookie Management, and adjust toggles according to your preferences. Changes take effect immediately and apply to future browsing sessions only. For persistent opt-out preferences, consider enabling your browser’s Do Not Track feature or utilising privacy-focused browsers such as Firefox Focus or Brave.
Browser-Level Cookie Control Instructions
Most modern browsers offer native cookie management capabilities. Here are platform-specific instructions for managing cookies at the browser level:
- Google Chrome: Open Settings, navigate to Privacy and Security, select Cookies and other site data, choose your preferred option (Allow all, Block in incognito, or Block all cookies)
- Mozilla Firefox: Access Preferences, go to Privacy and Security section, locate Cookies and Site Data, select your desired permission level
- Apple Safari: Open Preferences, select Privacy tab, configure cookie preferences under Cookies and website data options
- Microsoft Edge: Open Settings, select Privacy and services, locate Cookies and other site data, adjust your preferences accordingly
- Opera Browser: Click Menu, select Settings, navigate to Advanced, find Cookies section, and configure as needed
Clearing cookies from your browser will remove stored data but will not prevent future cookies from being placed on your device during subsequent visits. Many websites, including ours, require certain cookies for optimal functionality, so complete cookie blocking may result in reduced service quality.
Third-Party Cookies and Partnerships
Our platform integrates with reputable third-party service providers who may place cookies on your device for analytics, marketing, and functionality purposes. These partners include Google Analytics for traffic analysis, Facebook Pixel for advertising, and payment processors for transaction security. Each third-party provider maintains their own privacy policies governing cookie usage. We recommend reviewing these policies independently to understand how external parties handle your data. We have executed Data Processing Agreements with all third-party providers, ensuring compliance with GDPR requirements. You may directly contact third-party providers to manage their cookies independently of our platform. Our marketing partners enable interest-based advertising, which you can control through the Your Online Choices platform or individual provider settings. We prohibit third parties from selling your personal data to additional parties without explicit consent.
Your Rights and Contact Information
Under UK data protection legislation, you possess substantial rights regarding cookies and personal data collection. You may request information about which cookies we utilise, access detailed records of your stored cookie data, request deletion of specific cookies, and lodge complaints regarding improper cookie usage with the Information Commissioner’s Office. We remain committed to honouring data subject access requests within thirty calendar days. If you have concerns regarding our cookie practices or wish to exercise your privacy rights, please contact our dedicated Data Protection Officer via our website contact form or email correspondence. We maintain transparent communication regarding any changes to our cookie practices and provide advance notice of substantial policy modifications. Your privacy and data security remain paramount considerations in our operational decisions and technological implementations. We continuously audit our cookie infrastructure to identify unnecessary tracking mechanisms and eliminate redundant data collection practices.